PRIVACY POLICY

At Kayseria, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or engage with our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you engage with our website or make a purchase, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely by third-party payment providers)

b. Non-Personal Information

This includes data collected automatically:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent

  • Cookies and tracking technologies

2. How We Use Your Information

Kayseria uses your information to:

  • Process and deliver orders

  • Provide customer support

  • Improve website functionality and user experience

  • Send updates, promotions, and marketing (with your consent)

  • Personalize product recommendations and services

  • Prevent fraudulent transactions and enhance security

3. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Improve website performance

  • Remember your preferences

  • Track browsing behavior for analytics

  • Provide relevant advertisements

You may disable cookies through your browser settings, but some site features may not function properly.

4. How We Share Your Information

We do not sell your personal information.
We may share it with:

  • Service Providers: payment gateways, shipping companies, marketing tools, analytics platforms

  • Legal Authorities: if required by law, fraud prevention, or protecting our rights

  • Business Partners: only when necessary to fulfill services you request

All third parties are required to keep your information secure.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online system is 100% secure, so we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections or updates

  • Request deletion of your information

  • Opt out of marketing communications

  • Restrict or object to data processing

To exercise these rights, contact us at: [Insert Email Address]

7. Data Retention

We retain your data only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes and enforce policies

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Kayseria does not knowingly collect information from individuals under the age of 13. If such data is discovered, it will be promptly deleted.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Kayseria – Customer Support
Email: help@kayseriaofficialstore.com
Phone: 03304152157
Address: Plot # 42, Sector C-II, Sundar Industrial Estate, Raiwind Road, Lahore, Pakistan